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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jean

July 10, 2026

5  out of  5
rating by Jean
"Sasha Hatfield the assistant: very efficient and customer focused, respectful and patient"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jacquline Fitzgibbon’s Team. "
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Beatrice Go

July 8, 2026

5  out of  5
rating by Beatrice Go
"Manana was great in getting me a quote on the phone, which turned out to be half the price my apartment was giving me for rental insurance. Would 100% recommend this office"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jacquline Fitzgibbon’s Team here in Portland . "
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Debi Dereiko

July 2, 2026

5  out of  5
rating by Debi Dereiko
"Sasha has been incredible to work with. She has provided us several options for our insurance needs which have saved us some money and provided better coverage. She is very knowledgeable and responsive. Great service and personable."
We responded:
"Debi, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lukasz Burzawa

June 30, 2026

5  out of  5
rating by Lukasz Burzawa
"Had a smooth experience transferring my insurance with Manana’s help."
We responded:
"Lukasz, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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anna passalaqua

June 27, 2026

5  out of  5
rating by anna passalaqua
"Very fast and professional response to my rather unconventional auto insurance quote request. Sylvia was very helpful. She provided me with a creative solution, and I was able to get my car insured the same day. Can’t recommend their superb customer service enough!"
We responded:
"We appreciate your review, anna. We are so happy that you had such a wonderful experience with State Farm Agent Jacquline Fitzgibbon’s Team here in Portland ! "
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Mark Cox

June 26, 2026

5  out of  5
rating by Mark Cox
"Everyone I spoke to was very nice and helpful. Manana helped me get my policy set up and was super knowledgeable! Great place to get insurance."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jacquline Fitzgibbon’s Team! We deeply appreciate your kind words here in Portland . "
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Bill dowell

June 24, 2026

5  out of  5
rating by Bill dowell
"She was very helpful and very thorough and helped us to get a little bit more coverage and a better pricing"
We responded:
"We are grateful for your 5-star review, Bill! Thanks for taking a moment to share your positive rating of State Farm Agent Jacquline Fitzgibbon’s Team here in Portland . "
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Lynette K

June 20, 2026

5  out of  5
rating by Lynette K
"Agent was very patient and understanding with what I was needing."
We responded:
"Lynette, thank you for your wonderful review of State Farm Agent Jacquline Fitzgibbon’s Team!"
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Marcela

June 16, 2026

5  out of  5
rating by Marcela
"Gracias Silvia por tu ayuda y paciencia para ofrecer y explicar los paquetes de seguros obtuve buen precio para seguro de mi carro Gracias Silvia Munguia"
We responded:
"Thank you for the amazing review, Marcela! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Benjamin Rogness

June 15, 2026

5  out of  5
rating by Benjamin Rogness
"Everyone has been very friendly, open about options, and has helped save me lots. Thank you!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Portland to know that you had such a wonderful experience with us here on State Farm Agent Jacquline Fitzgibbon’s Team."
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CB

June 11, 2026

1  out of  5
rating by CB
"No longer a client and the follow up calls are relentless - 3 or 4 times per week trying to give a quote even after telling them I wasn’t interested. SPAM. After telling their office to take me off their list, they still call weeks and months later."
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Leticia Cisneros

June 11, 2026

5  out of  5
rating by Leticia Cisneros
"Sylvia provided exceptional customer service, and I truly appreciated all of her help. From the moment we connected, she was kind, patient, and genuinely cared about making sure I had a positive experience. She took the time to answer my questions, kept me informed throughout the process, and made everything feel easy and stress free. It's rare to come across someone who is not only professional but also so personable and compassionate.
Sylvia's positive attitude and dedication did not go unnoticed, and I am very grateful for her assistance. Thank you, Sylvia, for going above and beyond!"
We responded:
"Thank you so much for the 5-stars, Leticia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Eryn Cook

June 11, 2026

5  out of  5
rating by Eryn Cook
"I had a fantastic experience working with Sylvia Munguia. The State Farm rates bundling home and auto were far better than others I had explored, and communication was excellent throughout. Thank you Sylvia!"
We responded:
"Thank you for the fantastic review, Eryn! We are always here to help with your insurance needs here in Portland . "
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Andrew Sanders

June 10, 2026

1  out of  5
rating by Andrew Sanders
"I don't think this agent keeps proper track of the folks she's trying to sell insurance to. Would not recommend based off of the poor customer service skills and lack of organization."
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Sarah Clark

June 2, 2026

5  out of  5
rating by Sarah Clark
"Sylvia is fantastic to work with. She has helped me with car insurance and now has helped me bundle my home insurance with auto."
We responded:
"Thank you for taking the time to leave such a great review, Sarah. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Kevin Brown

June 2, 2026

5  out of  5
rating by Kevin Brown
"I've been stuck in the mud I should have been left Liberty Mutual insurance and came over to the neighbor State Farm is here baby thank you.."
We responded:
"Kevin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jacquline Fitzgibbon’s Team—we are always here to help!"
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Denise Berkshire

May 28, 2026

5  out of  5
rating by Denise Berkshire
"Jacqueline is great! Very detailed oriented, knowledgeable, and easy to work with. Our account was transferred to her and she cleaned up our accounts before out first meeting!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jacquline Fitzgibbon’s Team. "
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Mike Finley

May 27, 2026

5  out of  5
rating by Mike Finley
"Jessica Gamblin was the staff member I worked with she extremely helpful and professional very polite and was able to answer all my questions quickly and in a way to help me understand. I would highly recommend them to anyone looking for insurance."
We responded:
"Mike, thank you so much for your kind words! We're thrilled to hear that our team was able to assist you effectively and provide the information you needed. Your recommendation means a lot to us! If you have any more questions or need further assistance in the future, please don't hesitate to reach out. - Jacquline Fitzgibbon"
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Samantha Darling

May 26, 2026

5  out of  5
rating by Samantha Darling
"I switched from another State Farm representative to Jacquline after concerns that my business insurance wasn’t set up correctly. My first meeting with Jacquline went well beyond my expectations. She not only took the time to go through my business insurance details, but also went through our home owner policy and described aspects of it I wasn’t aware of. She asked really thoughtful questions to make sure what we have in place fits our needs on a personal and professional level as homeowners and business owners. I especially appreciate that if she didn’t know something offhand, she was honest about it and said she would find out and get back to me. Above all, the experience felt personal and not transactional. The time she took to answer my questions in detail went a long way in building trust. I’ll definitely be recommending Jacquline to anyone looking for her type of services."
We responded:
"Thanks so much for the fantastic rating, Samantha! We are so glad you had a positive experience with us here on State Farm Agent Jacquline Fitzgibbon’s Team. If there is anything we can do for you in the future, just give us a shout! "
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O B

May 22, 2026

5  out of  5
rating by O B
"Jacqueline and Ariel were great! This is an office where you can actually talk to the main agent (Jacqueline). Her team took the time to work with me personally and make sure I got a the right car insurance. Parking is easy at this office. Highly recommend! :)"
We responded:
"We appreciate your review, O. We are so happy that you had such a wonderful experience with State Farm Agent Jacquline Fitzgibbon’s Team here in Portland ! "
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William Sterba

May 22, 2026

5  out of  5
rating by William Sterba
"Wonderful experience adding Health Insurance supplement insurance to my account. Jessica Gamblin was especially helpful and patient with explaining how to take care of this change!"
We responded:
"Thank you for the 5-star review, William! Here on State Farm Agent Jacquline Fitzgibbon’s Team, we are proud to serve our community and appreciate your recognition. "
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Christina Bergstrom

May 22, 2026

5  out of  5
rating by Christina Bergstrom
"I’m very grateful for the care and service that Jacquline and her team have provided. They’ve been attentive, responsive, and easy to work with. State Farm was also incredibly helpful in handling a recent claim, which made a stressful situation go smoothly."
We responded:
"Wow, thank you for the 5-star review, Christina! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kira Zixin Chen

May 22, 2026

5  out of  5
rating by Kira Zixin Chen
"Silvia was so incredibly fast and helpful when I needed help getting a rate for auto and renter's insurance! It was difficult for me to call during normal work hours, and Silvia worked so fast to get me the quotes and policies so I could turn it in to my apartment's management company. I really appreciate her help; I basically needed a 24-48 hour turnaround to have a policy in hand because I was switching insurance companies (State Farm offered very reasonable prices), and she somehow got it done so quickly! Thank you so much Silvia!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jacquline Fitzgibbon’s Team. "
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Colin Yates

May 19, 2026

5  out of  5
rating by Colin Yates
"I received excellent service from Jessica, who spent nearly an hour talking me through the details of the Medigap plan, including the unexpected bonus of the SilverAndFit membership! I highly recommend Jacquiline's office.
There could be small improvements made to the website:
1. It was difficult to find health insurance.
2. SilverAndFit was not advertised as a perk."
We responded:
"Thank you so much for the 5-star rating, Colin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alfonso De La Paz

May 19, 2026

5  out of  5
rating by Alfonso De La Paz
"Lowered prices year after year. Great staff"
We responded:
"Thank you for the 5-star review, Alfonso! Here on State Farm Agent Jacquline Fitzgibbon’s Team, we are proud to serve our community and appreciate your recognition. "