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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patti Blake

June 9, 2025

5  out of  5
rating by Patti Blake
"Very helpful!"
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chapman kuykendall

June 9, 2025

5  out of  5
rating by chapman kuykendall
"Very kind people and quick service!"
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Rebecca Hall

June 9, 2025

5  out of  5
rating by Rebecca Hall
"Mackenzie was really patient with my hectic life and called when it worked for me. She explained the differences in my current policy and the one offered by State Farm. The transition was made easy by emailing the information I would need to collect ahead of time so the small window of time I had to swap policies was smooth and efficient over the phone with her. Also, her very pleasant and laid back personality helped me feel like I wasn’t a number."
We responded:
"Rebecca, I really appreciate you taking the time to share your experience! I'm thrilled to hear that MacKenzie was able to accommodate your busy schedule and make the transition easy for you. She truly goes above and beyond to build relationships with our clients, and I’m so glad her friendly approach made you feel valued. If you ever need anything else, don’t hesitate to reach out. We’re here for you! - Jacquline Fitzgibbon"
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Ruth Miller

June 5, 2025

5  out of  5
rating by Ruth Miller
"I love that a “Real Person” just called me to tell me that a rate reduction, that we had discussed, went thru!"
We responded:
"Ruth, thank you for your kind words! I'm thrilled you appreciated the personal touch in our communication about your rate reduction. If you have any more questions or need assistance, feel free to reach out. We're here to help! - Jacquline Fitzgibbon"
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B Z

June 4, 2025

5  out of  5
rating by B Z
"Sylvia was not only an absolute pleasure to talk with - we laughed together & really just hung out, i mean when you’re on the phone for more than ten minutes navigating insurance, it makes a world of difference - she was able to find me the options that truly benefitted me and fit my budget. She’s followed up and I know we’ll pick up right where we left off anytime something comes up. I wasn’t eager to switch insurance providers, as I had been a loyal 10+ year customer with a competing company, but I can honestly say it was the best decision. Thank you!"
We responded:
"Wow, thank you for your heartfelt review! I’m happy to hear that Sylvia made your experience not just productive, but also a fun one. I appreciate you trusting our team and giving us the opportunity to earn your business after being with another company for so long. It means a lot! We're here to ensure you feel supported every step of the way, so don’t hesitate to reach out if you need anything. Thanks again for sharing your experience, and we look forward to continuing to serve you! - Jacquline Fitzgibbon"
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jesus soto

May 31, 2025

5  out of  5
rating by jesus soto
"She is so professional, thank you Jacqueline . You really help me."
We responded:
"Jesus, thank you for your kind words! I’m glad we could help you. If you need anything else, please don’t hesitate to reach out. I'm here for you! -Jacquline Fitzgibbon"
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Lacey Waldon

May 31, 2025

5  out of  5
rating by Lacey Waldon
"Jacquline and her staff are extremely friendly, approachable, and responsive. I have both personal and business insurance through her office and couldn't be happier. She goes the extra mile to review coverage, answer questions, and look out for her clients' best interest. I feel well taken care of!"
We responded:
"Thank you, Lacey, for your kind words! It truly means a lot to me and my team to know that you feel well taken care of. We are dedicated to providing the best service possible, and it’s wonderful to hear that our efforts to go the extra mile are appreciated. If you ever have any more questions or need assistance, please don’t hesitate to reach out. We’re always here for you! - Jacquline Fitzgibbon"
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Juan Manuel Balam Najera

May 30, 2025

5  out of  5
rating by Juan Manuel Balam Najera
"Gracias por el excelente servicio"
We responded:
"Hola! Muchas gracias por tus amables palabras. Nos alegra saber que disfrutaste de nuestro servicio. Siempre estamos aquí para ayudarte y esperamos verte de nuevo pronto. ¡Saludos! -Jacquline Fitzgibbon"
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Seth Tease

May 30, 2025

5  out of  5
rating by Seth Tease
"Manana has been great to work with! Highly recommend."
We responded:
"Seth, thank you for the review! We're happy to hear you enjoyed working with Manana. We really appreciate the recommendation! Let us know if you need anything else! -Jacquline Fitzgibbon"
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Breeah Houston

May 28, 2025

5  out of  5
rating by Breeah Houston
"MacKenzie is awesome !! The whole staff is full of smiles and positivity love seeing them. They also saved me a bunch of money, so if you want good vibes and to save money go to them !"
We responded:
"Breeah, thank you so much for your kind words! We're thrilled to hear that you had a great experience with MacKenzie and the team. Our goal is to create a positive environment while providing you with the best value. We appreciate your support and look forward to seeing you again soon! 😊 - Jacquline Fitzgibbon"
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Kim Meyers

May 27, 2025

5  out of  5
rating by Kim Meyers
"Fast service and very friendly staff. They are a pleasure to work with!"
We responded:
"Kim, thank you for your wonderful feedback! We're delighted you had a positive experience with our fast service and friendly staff. We look forward to working with you again! -Jacquline Fitzgibbon"
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renny magdaniel

May 24, 2025

5  out of  5
rating by renny magdaniel
"La atención es increíble. Gracias al buen servicio que ofrecen y la señora Silvia por su exelente atención. Mil gracias"
We responded:
"¡Muchísimas gracias por sus amables palabras! Nos alegra saber que tuvo una experiencia increíble con nuestro servicio y que la Sra. Silvia tuvo un impacto positivo durante su visita. Nos esforzamos por brindar el mejor servicio posible, y es gratificante saber que lo logramos. Sus comentarios son muy importantes para nosotros y esperamos poder atenderle de nuevo pronto.-Jacquline Fitzgibbon"
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Bob Wood

May 24, 2025

5  out of  5
rating by Bob Wood
"Due to a sale of my home, a last minute request from my Real Estate Agent necessitated a quick switch from my homeowners policy to a renters policy. The agent at Jacquiline Fitzgibbon's State Farm Agency who helps me, Manana, could not have been more professional and accommodating. She took her time to ensure she had everything corrrect before she completed the new policy. Thank you Manana for your professionalism and expertise, especially as the day drew to a close the Friday on a Holiday Weekend..."
We responded:
"Bob, thank you so much for taking the time to share your experience! We understand that transitions can be stressful, especially with time constraints, and we're glad to hear that Manana was able to assist you so effectively. Her dedication to providing exceptional service is truly commendable, and I will be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! -Jacquline Fitzgibbon"
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Jerry Tai

May 23, 2025

5  out of  5
rating by Jerry Tai
"I was shopping for a condo insurance. Ms. Edith was very responsive and flexible. She answer all my questions and came up with the quote in a timely matter and was very flexible in accommodating my needs. Highly recommended."
We responded:
"Jerry, thank you for your wonderful review! I'm thrilled to hear that Ms. Edith provided you with such responsive and flexible service while helping you find the right condo insurance. We strive to accommodate our clients' needs and ensure all questions are answered promptly. Your recommendation means a lot to us! We look forward to assisting you again in the future. Have a great day! - Jacquline Fitzgibbon"
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andi r

May 21, 2025

5  out of  5
rating by andi r
"The staff provided clear direction on the steps for filing my auto claim. They coordinated the process with both the repair shop and car rental place making for a smooth experience. They checked in regularly to make sure all was going smoothly and if I had any questions. Really appreciated their professionalism,"
We responded:
"Andi, thank you for your wonderful feedback! We're glad to hear that our team provided clear direction and support during your auto claim process. Your appreciation of our professionalism means a lot to us. If you need assistance in the future, please feel free to reach out. - Jacquline Fitzgibbon"
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Yarley Nystrom

May 21, 2025

5  out of  5
rating by Yarley Nystrom
"Sylvia was wonderful to work with. She helped me get the coverage I needed in my price range without hassle. Would definitely recommend to others."
We responded:
"Yarley, thank you so much for your kind words! I'm thrilled to hear that Sylvia was able to assist you in finding the right coverage that fits your needs and budget. Providing a hassle-free experience is always our goal, and it's wonderful to know we succeeded with you. Your recommendation means a lot to our office! If you ever need assistance in the future, don't hesitate to reach out. -Jacquline Fitzgibbon"
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Bill & Karen Frazee

May 21, 2025

5  out of  5
rating by Bill & Karen Frazee
"The Fitzgibbon team is consistently available, responsive, and attentive. Questions are quickly researched and answered by a friendly and profession team."
We responded:
"Thanks a ton for the awesome review! We're really glad to hear that you found our team helpful and responsive. We always strive to be friendly and attentive, so it’s great to know we hit the mark. If you ever have more questions or need anything else, just give us a shout! - Jacquline Fitzgibbon"
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Fred Cirillo

May 20, 2025

5  out of  5
rating by Fred Cirillo
"Jacquline and team have been very responsive and pleasant to work with. As a long time State Farm customer who had transferred from a different agent, I had questions about our rates. Jacqueline was great about going through our car and home insurance plans with me to find options that reduced our payments significantly. Thank you!"
We responded:
"Fred, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience with my office. It's always a pleasure to assist clients in finding the best options for their insurance needs. If you have any more questions or need further assistance, please don’t hesitate to reach out. I appreciate your business and look forward to continuing to serve you! - Jacquline Fitzgibbon"
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jane morales

May 19, 2025

5  out of  5
rating by jane morales
"edith was my agent. she was super sweet, professional and helpful with switching and starting my new insurance plan. 🥹"
We responded:
"Jane, thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Edith provided you with exceptional service while assisting you with your new insurance plan. At our agency, we strive to ensure that our clients feel supported and valued, and it’s always rewarding to know when we succeed. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! - Jacquline Fitzgibbon"
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Owen Quon

May 15, 2025

5  out of  5
rating by Owen Quon
"Jaqueline and Sylvia have always been extremely helpful and proactive with my insurance policy. Very kind and easy to work with"
We responded:
"Owen, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jacquline Fitzgibbon"
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Rebeca Vernica

May 15, 2025

5  out of  5
rating by Rebeca Vernica
"Professional and dedicated team, thankful for the time given to support me."
We responded:
"Rebeca, thank you so much for your kind words! We truly appreciate your positive feedback and are thrilled to hear that you found our team to be professional and dedicated. Supporting you is our top priority, and we’re glad we could make a difference. If you need anything else in the future, please don’t hesitate to reach out! - Jacquline Fitzgibbon"
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Sandra Brinkerhoff

May 14, 2025

5  out of  5
rating by Sandra Brinkerhoff
"I phoned Jacquline Fitzgibbon’s office on the advice of a friend. I spoke with Edith who found the perfect auto and renter’s insurance plans for me. It was simple and easy. I’m very impressed with Edith’s friendliness & efficiency in helping me through the process of getting me a quote and signed up for my insurance plans. Thank you!"
We responded:
"Sandra, thank you so much for your kind words! I’m thrilled to hear that Edith was able to assist you in finding the perfect auto and renter’s insurance plans. We strive to make the process as simple and efficient as possible, and it’s wonderful to know that Edith’s friendliness and expertise made a positive impression on you. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us! -Jacquline Fitzgibbon"
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Jonathan Guerrero

May 10, 2025

5  out of  5
rating by Jonathan Guerrero
"Silvia was very nice and made the process super easy. Will definitely recommend others to State Farm!"
We responded:
"Jonathan, thank you so much for your kind words! We're thrilled to hear that Silvia was able to make your experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you in the future. If you need anything else, don’t hesitate to reach out!- Jacquline Fitzgibbon"
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Kevin Macwan

May 9, 2025

5  out of  5
rating by Kevin Macwan
"Sylvia Munguia was so prompt and extremely helpful! Answered all questions and assisted both my wife and I. Jacquline's team is awesome to work with!"
We responded:
"Kevin, thank you so much for your fantastic review! We're delighted to hear that Sylvia was prompt and helpful in assisting you and your wife. It means a lot to us to know that you enjoyed working with our team. We look forward to serving you again! - Jacquline Fitzgibbon"
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ariel elizabeth

May 9, 2025

5  out of  5
rating by ariel elizabeth
"Great service!! Edith was very generous and personable"
We responded:
"Ariel, thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience and that Edith made a positive impression with her generosity and personable service. At Jacquline Fitzgibbon State Farm, we strive to provide the best possible experience for our customers, and it's always rewarding to hear when we succeed. We appreciate your kind words and look forward to serving you again in the future! -Jacquline Fitzgibbon"