Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mehdi karim

mehdi karim

September 24, 2024

5  out of  5
rating by mehdi karim
"I have had a pleasure of working with Silvia Munguia for the past few weeks, I found her to honest , friendly and professional at the same time she has answered all of my questions and some. I recommend her to anyone out there looking for car and/or house insurance,"
We responded:
"Thank you for your kind words about your recent experience working with Silvia. We are delighted to hear that she was able to provide you with honest, friendly, and professional service while addressing all of your questions. Your recommendation means a lot to us, and we look forward to assisting you with any future car insurance needs you may have.- Jacquline Fitzgibbon"
Profile photo of Sarah Dugan

Sarah Dugan

September 23, 2024

5  out of  5
rating by Sarah Dugan
"I was looking for new auto insurance due to significant price increases with my old insurer. Sylvia was incredibly helpful and helped me get down to a lower auto insurance price than I ever had before without sacrificing any coverage and making sure the policy was right for me. She was also incredibly patient with my many questions. I would highly recommend her!"
We responded:
"Sarah, thank you for sharing your positive experience with Sylvia. We're delighted to hear that she was able to assist you in finding a lower-priced policy while ensuring you didn't have to sacrifice any coverage. Sylvia's patience and willingness to address your questions are qualities we value in our team, and we're thrilled that she provided you with exceptional service. We sincerely appreciate your recommendation and trust in Jacquline Fitzgibbon State Farm for your insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Jacquline Fitzgibbon"
Profile photo of Agustin Lopez

Agustin Lopez

September 17, 2024

5  out of  5
rating by Agustin Lopez
"I just made the switch to State Farm and the agent who helped me today, Edith, wasn’t just polite but also helped me save a lot money."
We responded:
"Thank you, Agustin, for sharing your positive experience with Jacquline Fitzgibbon State Farm! We are thrilled to hear that Edith provided you with excellent service and helped you save money. At our office, we strive to provide exceptional customer service and help our clients find the best possible rates that fit their needs. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. -Jacquline Fitzgibbon"
Profile photo of Max Freiberger

Max Freiberger

September 16, 2024

5  out of  5
rating by Max Freiberger
"I had a conversation with MacKenzie, a new hire at this office, and it went great! She was endlessly helpful and patient. It was great to talk with someone so easy to work with."
We responded:
"Max, thank you for your positive review! We're glad to hear that your conversation with MacKenzie went well. We appreciate your feedback and hope to assist you again in the future. - Jacquline"
Profile photo of Junior Santana

Junior Santana

September 13, 2024

5  out of  5
rating by Junior Santana
"All staff was amazing! Very helpful and explained everything briefly. Appreciate doing business with you all!"
We responded:
"Junior, thank you for your kind words! We're thrilled to hear that our staff provided you with excellent service. It's always our goal to be helpful and ensure that our customers understand everything clearly. We truly appreciate your business and look forward to serving you again in the future! - Jacquline"
Profile photo of james pennington

james pennington

September 12, 2024

5  out of  5
rating by james pennington
"Getting hard to find someone with good knowledge of the product! My agent was very informed and when something came up she was not sure of it was immediately researched and nailed down to my satisfaction. Although the agency offers many different services made aware to me I was not pressured into obtaining anything more than my needs. Pricing to me was not an issue but she delivered on her statement of saving me money by switching to State Farm."
We responded:
"Thank you, James, for your positive review! We're glad Mackenzie was knowledgeable, attentive, and researched any uncertainties to your satisfaction. Our goal is to never pressure customers into obtaining more than they need. We strive to provide competitive pricing options while delivering on our promises. Thank you for choosing Jacquline Fitzgibbon State Farm! - Jacquline"
Profile photo of Bruce McLeod

Bruce McLeod

September 4, 2024

5  out of  5
rating by Bruce McLeod
"I had a lot of specific insurance needs and Jacqueline handled them like the pro she is."
We responded:
"Bruce, thank you so much for your kind words and for taking the time to share your experience! It was my pleasure to assist you with your specific insurance needs. Providing professional and knowledgeable service is something I strive for, so I'm delighted to hear that I was able to meet your expectations. If you have any further questions or require any additional assistance, please don't hesitate to reach out. I'm always here to help. Thank you once again for choosing my office. - Jacquline Fitzgibbon"
Profile photo of Brad Stuart

Brad Stuart

September 3, 2024

5  out of  5
rating by Brad Stuart
"After having my car broken into and my tools stolen, Jacqueline and State Farm handle my claim quickly and fairly. Seamless process. That’s why I’ve been with State Farm for over 50 years."
We responded:
"Thank you for sharing your experience, Brad. We are sorry to hear about the unfortunate incident with your car. However, we are glad to hear that our Office and State Farm Claims promptly and fairly handled your claim, making the process seamless for you. Your loyalty of over 50 years with State Farm speaks volumes about our commitment to providing excellent service. We appreciate your feedback and look forward to continuing to serve you in the future. -Jacquline"
Profile photo of Leland Coxe

Leland Coxe

August 22, 2024

5  out of  5
rating by Leland Coxe
"Jacqueline was wonderful. She showed me options that I had not realized existed. This made my financial planning. Thank you!!"
We responded:
"Leland, thank you for the wonderful review! I'm glad that our office was able to show you new options for your financial planning. Your feedback is greatly appreciated! - Jacquline Fitzgibbon"
Profile photo of Paul Bates

Paul Bates

August 21, 2024

5  out of  5
rating by Paul Bates
"I recently bid my insurance out to 3 different carriers. Clearly, Silvia at State Farm far and away delivered the best service and price. Unlike the other carriers, Silvia responded to email and phone calls in a timely fashion and provided excellent service. I highly recommend Jaqueline, Silvia and the staff at State Farm."
We responded:
"Paul, thank you for taking the time to share your positive experience with Silvia and the team. We appreciate your recommendation and look forward to continuing to provide you with exceptional service. -Jacquline Fitzgibbon"
Profile photo of Imani Winters

Imani Winters

August 20, 2024

5  out of  5
rating by Imani Winters
"She was very helpful and gave me all the information I needed since it's my first time getting insurance"
We responded:
"Imani, thank you for your kind review! We're thrilled to hear that our team was able to provide you with the information you needed for your first time getting insurance. We understand that navigating the insurance world can be overwhelming, so we strive to make the process as smooth and informative as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again! -Jacquline Fitzgibbon "
Profile photo of Susan Stella

Susan Stella

August 18, 2024

5  out of  5
rating by Susan Stella
"We needed to move our Homeowners coverage recently and I called Ms. Fitzgibbon based on her agency's many excellent Google reviews. I was, and am, extremely impressed by her knowledge, her communication skills, the consistently timely follow-up, her kindness and professionalism and her willingness to.go above and beyond for her customers. We ended up moving our Homeowners, Automobile and Umbrella coverages to State Farm. Pricing was competitive for excellent coverage and her service far exceeded anything that we've experienced with prior insurance agents.We highly recommend Jacquline Fitzgibbon's State Farm agency."
We responded:
"Thank you, Susan, for taking the time to share your wonderful experience with my State Farm agency. I’m truly grateful you gave me the opportunity to earn your business and that you are happy with the policies we put together for you. Your recommendation means the world to me, and I’m honored to have earned your trust. Please don't hesitate to reach out if there's anything else we can assist you with in the future. I look forward to serving you and providing top-notch service for all your insurance needs. Thank you again for choosing Jacquline Fitzgibbon's State Farm agency. -Jacquline"
Profile photo of Belinda Hanson

Belinda Hanson

August 17, 2024

5  out of  5
rating by Belinda Hanson
"Friendly, professional and all around great experience"
We responded:
"Thank you, Belinda, for the kind review! We're happy to hear that you had such a friendly and professional experience with our office. We appreciate your support and look forward to seeing you again soon! - Jacquline"
Profile photo of Nisar Qureshi

Nisar Qureshi

August 15, 2024

5  out of  5
rating by Nisar Qureshi
"Sylvia Munguia and the team at Jacquline Fitzgibbon's office were incredibly helpful and responsive in setting up our homeowner's insurance. She walked us through the process and helped us consider variables we hadn't thought about before. I highly recommend Slyvia, Jacquline, and the team here!"
We responded:
"Nisar, thank you for taking the time to leave such a positive review about Sylvia and the team! We're thrilled to hear that we provided you with excellent service and were helpful and responsive in setting up your homeowner's insurance. It's great Sylvia was able to guide you through the process. We appreciate your recommendation and look forward to serving you in the future! - Jacquline"
Profile photo of kevin merz

kevin merz

August 12, 2024

5  out of  5
rating by kevin merz
"Working with Sylvia Munguia at Jacquline Fitzgibbon's State Farm office was a dream. Sylvia saved me over a $1500 a year by moving my home, auto and umbrella coverage to State Farm. Coverage she provided equaled or exceeded that of my current insurance policies. Sylvia deserves a SIX star rating!!"
We responded:
"Kevin, we are absolutely thrilled to read your review about working with Sylvia at Jacquline Fitzgibbon State Farm. It's fantastic to hear that Sylvia's expertise and dedication made your experience a dream, while also saving you money! Your kind words mean the world to us, and we are grateful for your recommendation. Thank you for taking the time to share your positive experience. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We are here to help! -Jacquline "
Profile photo of Mj

Mj

August 7, 2024

5  out of  5
rating by Mj
"I moved to Portland several years ago and these folks took over from my Salem State Farm agent of many years who retired. It has been a very smooth transition and I am still receiving the excellent customer service that I experienced from my prior agent. Julie Ellsworth, one of this office's agents, has provided expert assistance and has promptly responded each and every time I have had a question or needed help with my insurance policies. I highly recommend both Julie and this State Farm office."
We responded:
"Thank you, MJ for sharing your positive experience with Jacquline Fitzgibbon State Farm! We're thrilled to hear that your transition from your previous agent in Salem was smooth and that you're still receiving excellent customer service. We'll make sure to pass along your kind words to Julie for providing expert assistance and prompt responses to your questions and insurance policy needs. We greatly appreciate your recommendation and look forward to continuing to serve you in the future. -Jacquline Fitzgibbon"
Profile photo of Scott Duckett

Scott Duckett

August 1, 2024

5  out of  5
rating by Scott Duckett
"Fantastic service, great agent and team members! Helped me transition our policies seamlessly and took a close look at our coverages."
We responded:
"Thank you, we appreciate your review! It's wonderful to hear that our team provided you with fantastic service and made the transition of your policies smooth. We also take pride in thoroughly analyzing your coverages to ensure you have the right protection. Thank you for your kind words and we are excited to continue meeting your insurance needs. - Jacquline Fitzgibbon"
Profile photo of Dexter Zirkle

Dexter Zirkle

August 1, 2024

5  out of  5
rating by Dexter Zirkle
"The great reviews are spot-on, folks. Just moved here from out of state and Jacqueline was incredibly kind, swift, and actively tried to get me the best deal for my situation and she did. Extremely happy with her and her amazing staff. Highly recommended."
We responded:
"Thank you, Dexter, for the great review! I'm thrilled our team was able to provide you with excellent service and helped you find the best deal for your situation. Your recommendation means a lot to me. If you need any further assistance, please don't hesitate to reach out. I appreciate your support! ❤ Jacquline Fitzgibbon"
Profile photo of Doug Martin

Doug Martin

July 25, 2024

5  out of  5
rating by Doug Martin
"We had the opportunity to meet with Jacquline to review our insurance policies. Things change over time, and Jacquline took the time to explain coverages and where we were lacking protection. The best part was showing us where we could save money. Honesty and integrity, and committed to clients best investments. Everything you need from an insurance agent."
We responded:
"Thank you, Doug, for taking the time to sit down and review your policies. It was truly a pleasure getting to know you and discussing your insurance options. Your kind and thoughtful review is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. I'm here to help. - Jacquline Fitzgibbon"
Profile photo of Mike Stanley

Mike Stanley

July 24, 2024

5  out of  5
rating by Mike Stanley
"Wonderful fast attentive service."
We responded:
"Thank you, Mike for the positive review! We're glad you appreciated our fast and attentive service. We hope to serve you again in the future! - Jacquline Fitzgibbon"
Profile photo of jonathan blatt

jonathan blatt

July 23, 2024

5  out of  5
rating by jonathan blatt
"Fantastic prompt service!! Prices are far cheaper than my prior insurance too!"
We responded:
"Jonathan, thank you so much for taking the time to leave us such a positive review! We are delighted to hear that our prompt service has impressed you and that our prices are more affordable compared to your previous insurance provider. Providing value to our customers is one of our top priorities, and we're thrilled to know that we were able to meet your expectations. We truly appreciate your business, and we look forward to serving you again in the future. - Jacquline Fitzgibbon"
Profile photo of Justin Tucker

Justin Tucker

July 23, 2024

5  out of  5
rating by Justin Tucker
"Best service you could ask for."
We responded:
"Justin, thank you so much for your positive review! We are thrilled to hear that you had the best service possible with us. We strive to provide exceptional service to all our customers, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future! - Jacquline"
Profile photo of Patsy Jones

Patsy Jones

July 19, 2024

5  out of  5
rating by Patsy Jones
"Went to see Jacquline today just to see if she could save me some money. Sure enough, I'm now paying less for my insurance. Easy process and very friendly service. Highly recommend!"
We responded:
"Thank you for sharing your positive experience. I enjoyed sitting down and helping you with your insurance. Your recommendation is much appreciated. If you have any more questions or need further assistance, feel free to ask. -Jacquline Fitzgibbon"
Profile photo of Mikyas Abebe

Mikyas Abebe

July 15, 2024

5  out of  5
rating by Mikyas Abebe
"Great service with affordable price"
We responded:
"Hi Mikyas, thank you for your top-notch review! It is fantastic to hear we helped you choose coverage that fits your needs. We hope to welcome you back to our office soon! - Jacquline Fitzgibbon State Farm Agent"
Profile photo of Kati Newsome

Kati Newsome

July 12, 2024

5  out of  5
rating by Kati Newsome
"Julie and Jacquline were very helpful while I was purchasing a new vehicle. They got me what I needed when I needed it. Thank you!"
We responded:
"Hi Kati, thank you for your feedback! I'm happy Julie and I were able to assist you. If you need anything in the future, please reach out to us! - Jacquline Fitzgibbon State Farm Agent"