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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of C L

C L

April 22, 2025

5  out of  5
rating by C L
"Silvia Munguia was so helpful, she got me a great rate, very satisfied."
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Ninfa Roman

April 21, 2025

5  out of  5
rating by Ninfa Roman
"Un buen servicio , te ayudan a ver la mejor opción q tienes, excelente atención al cliente los q me la recomendaron no c equivocaron"
We responded:
"¡Gracias por su reseña! Nos alegra saber que recibió un excelente servicio y que nuestro equipo pudo ayudarle a encontrar la mejor opción. Agradecemos sus comentarios sobre nuestro servicio al cliente y nos alegra saber que quedó satisfecho con la recomendación. ¡Esperamos poder atenderle pronto! - Jacquline Fitzgibbon"
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Lloyd McKenzie

April 21, 2025

5  out of  5
rating by Lloyd McKenzie
"One of Jacqueline's assistants, Sylvia Manguia, has the best personality and always has the right answers. I have been with State Farm for many years and have worked with many agents. Many thanks. Lloyd McKenzie"
We responded:
"Lloyd, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Jacquline Fitzgibbon"
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Crispin Qionones

April 17, 2025

5  out of  5
rating by Crispin Qionones
"Buen trato por parte de sylvia munguia siempre me atiende bien y me da buena información gracias"
We responded:
"¡Muchísimas gracias por sus amables palabras! Me alegra saber que Sylvia le ha brindado un excelente trato e información valiosa. Nuestro equipo se esfuerza por garantizar que cada paciente se sienta bien atendido, y es maravilloso saber que Sylvia está teniendo un impacto positivo en su experiencia. Agradecemos sus comentarios y esperamos poder atenderle de nuevo. - Jacquline Fitzgibbon"
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Trisha Whitman

April 17, 2025

5  out of  5
rating by Trisha Whitman
"McKenzie was amazing to work with. Saved me so much money I ended up adding some extra life insurance. Thanks for an amazing experience!"
We responded:
"Trisha, thank you so much for your wonderful review! We're thrilled to hear that MacKenzie was able to assist you effectively and help you save money while enhancing your life insurance coverage. Our team strives to provide an exceptional experience for our clients, and it's rewarding to know we hit the mark with you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help! -Jacquline Fitzgibbon"
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Kevin Lawrence

April 16, 2025

5  out of  5
rating by Kevin Lawrence
"Recently had to deal with an auto collision claim and Jacquline’s team was super helpful through out the process."
We responded:
"Kevin, thank you for your feedback! I'm glad to hear that my team was helpful during your auto collision claim. We strive to provide the best support possible, and your feedback means a lot to us. If you need anything else in the future, feel free to reach out! - Jacquline Fitzgibbon"
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Vikki Behrens

April 15, 2025

5  out of  5
rating by Vikki Behrens
"MacKenzie Thompson helped me through the processing of our auto and home owner’s insurance policies. She was very knowledgeable, in suggesting what fit best for our needs. She listened patiently to my concerns and helped us arrive at the perfect product for us. Thank you, you are highly recommended! Dave B."
We responded:
"We appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Jacquline Fitzgibbon"
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Adrienne

April 12, 2025

1  out of  5
rating by Adrienne
"This place and people will screw you over and do nothing to protect you from accidents, especially hit and runs. Terrible customer service."
We responded:
"Thank you for your feedback. I apologize for your recent experience and understand how frustrating it must have been. Your concerns are important to us, and I would appreciate the opportunity to discuss this further. Please reach out to me at 503-245-9345. -Jacquline Fitzgibbon"
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Sively Meza

April 11, 2025

5  out of  5
rating by Sively Meza
"The customer service here was excellent! Edith helped me and explained all the insurance options very thoroughly and with detail. Such a great experience."
We responded:
"Sively, thank you for your fantastic review! I'm so glad to hear that you had an excellent experience with our customer service. Edith is indeed a valuable member of our team, and it’s wonderful to know that she provided you with thorough explanations of your insurance options. If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help! - Jacquline Fitzgibbon"
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Dodie Wagner

April 11, 2025

5  out of  5
rating by Dodie Wagner
"Madison was so helpful in getting us the best policy. Very patient and knowledgeable. I would recommend this State Farm agency to my friends and family."
We responded:
"Dodie, thank you for your kind words! We’re glad we were able to assist you with finding the best policy. Your recommendation means a lot to us! If you or your friends and family need any assistance, feel free to reach out. -Jacquline Fitzgibbon"
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Yolanda Segura Carrillo

April 10, 2025

5  out of  5
rating by Yolanda Segura Carrillo
"Jacqueline is amazing!! She gave me the best rates and the most important thing was that she worked out through the obstacles that I had going on. Plus I got all my cars and my rentals insurance all together"
We responded:
"Yolanda, thank you for your wonderful feedback! I'm thrilled to hear that I could help you navigate through the obstacles and find the best rates for your car and rental insurance. Your satisfaction is our top priority! If you need anything else, don’t hesitate to reach out. -Jacquline Fitzgibbon"
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Kerry Jepsen

April 8, 2025

5  out of  5
rating by Kerry Jepsen
"First time buying a car, at the dealership and need insurance to seal the deal (I thought there’d be a window to get insured) Jacquline set me up right then and there with an insurance plan perfect for my budget."
We responded:
"Kerry, thank you for leaving our office a review! We’re happy you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Jacquline Fitzgibbon "
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Rosa M M Ramos

April 4, 2025

5  out of  5
rating by Rosa M M Ramos
"Silvia es la mejor, muy profesional, ofre e un excelente servicio, una increíble paciencia y muy bien preparada....se las recomiendo"
We responded:
"¡Hola! Muchas gracias por tus amables palabras y por tomarte el tiempo de dejar una reseña tan positiva. Nos alegra saber que Silvia pudo brindarte un excelente servicio y que su profesionalismo y paciencia hicieron una diferencia en tu experiencia. Apreciamos mucho tus recomendaciones y esperamos poder atenderte nuevamente en el futuro. ¡Saludos! - Jacquline Fitzgibbon "
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Ali Ali

April 3, 2025

5  out of  5
rating by Ali Ali
"Great customer service"
We responded:
"Ali, thank you for your wonderful review! We’re thrilled to hear you had a great experience with our customer service. If you need anything else, feel free to reach out. We look forward to serving you again! - Jacquline Fitzgibbon"
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Roycroft Jones

April 2, 2025

5  out of  5
rating by Roycroft Jones
"Edith helped me set up a bundled policy that suited my needs, and was entirely comfortable with my storytelling and gripes about the other company. Looking forward to a stress free insurance relationship!"
We responded:
"Roycroft, thank you for your wonderful feedback! I'm glad to hear that Edith helped you find a bundled policy that suits your needs and made you feel comfortable. We look forward to a stress-free insurance relationship with you! If you have any questions, feel free to reach out. - Jacquline Fitzgibbon"
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Brian Gwaltney

April 2, 2025

5  out of  5
rating by Brian Gwaltney
"I did a local search of State Farm agencies and Jaqulines was very well rated. I worked with her agent Sylvia. All communications happened when promised. Got a very competitive home owners quote. Sylvia was a pleasure to work with and she managed to drag me away from my twenty plus year progressive auto policy with good savings and a great attitude. Looking forward to working with Jacquline and Sylvia for years to come."
We responded:
"Brian, thank you so much for your wonderful review! I’m thrilled to hear that Sylvia was able to provide you with great service and help you save on your homeowners insurance. It’s always nice to welcome someone after twenty years with another company! We truly appreciate your trust in us and are excited to work with you for many years to come. If you ever need anything, don’t hesitate to reach out!- Jacquline Fitzgibbon"
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Tia Miller

March 31, 2025

5  out of  5
rating by Tia Miller
"I had a pleasant and informational phone call with MacKenzie! She was extremely friendly and gave me great options for my policy."
We responded:
"Tia, thank you so much for taking the time to share your positive experience! We're pleased to hear that MacKenzie was able to provide you with friendly and helpful service. We strive to ensure our clients receive the best options for their policies, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance, please don’t hesitate to reach out!- Jacquline Fitzgibbon"
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Joyce Booth

March 29, 2025

5  out of  5
rating by Joyce Booth
"I had a very nice visit with my agent, Jacquline. We talked about my insurance changes and costs and I was pleased. We also spent some time visiting about our families."
We responded:
"Joyce, thank you so much for your lovely review! It was such a joy to chat with you about your insurance needs and share a bit about our families. I truly appreciate the time we spent together, and I'm thrilled to hear you felt pleased with our discussion. If you have any more questions or just want to catch up, don’t hesitate to reach out. Looking forward to our next visit! - Jacquline Fitzgibbon"
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Martin Gomez

March 28, 2025

5  out of  5
rating by Martin Gomez
"Excelente recomendado 👍"
We responded:
"¡Gracias por tu comentario positivo! Nos alegra saber que tu experiencia fue excelente. Apreciamos tu recomendación y esperamos poder ayudarte en el futuro. ¡Saludos! - Jacquline Fitzgibbon"
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Kaylee Jasperson

March 27, 2025

5  out of  5
rating by Kaylee Jasperson
"Working with MacKenzie was wonderful! She made it easy to transfer my policy from one car to another. 10/10 would recommend and happy to know I can call her with any questions regarding my insurance."
We responded:
"Kaylee, thank you so much for your fantastic review! We're delighted to hear that MacKenzie made the process of transferring your policy seamless and enjoyable. Your recommendation means a lot to us! We're always here to help, so don’t hesitate to reach out with any questions regarding your insurance. -Jacquline Fitzgibbon"
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DAVID ANDERSON

March 27, 2025

5  out of  5
rating by DAVID ANDERSON
"Mañana was excellent. She called periodically to ask about my claim, and she took effective action when requested."
We responded:
"David, thank you so much for your kind words! We’re thrilled to hear that Manana provided you with excellent service and kept you updated on your claim. We strive to ensure our clients feel supported and informed throughout the process. Your feedback is greatly appreciated, and we will be sure to pass it along to Manana. If you need any further assistance, please don’t hesitate to reach out. - Jacquline Fitzgibbon"
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Peter Clarke

March 26, 2025

5  out of  5
rating by Peter Clarke
"Great service via phone from Sylvia. Thank you so much!"
We responded:
"Peter, thank you for your positive feedback! I’m delighted to hear that Sylvia took great care of you over the phone. We truly value your support! - Jacquline Fitzgibbon"
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Maurice Abell

March 26, 2025

5  out of  5
rating by Maurice Abell
"After searching several insurance companies, They listened and provided me with the best policy fo over half the price of all other companies."
We responded:
"Maurice, thank you for your fantastic review! I'm so glad we could find the best policy for you at such a great price. Your satisfaction is my priority, and I appreciate your trust in us! -Jacquline Fitzgibbon"
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Nallely Monterroso

March 26, 2025

5  out of  5
rating by Nallely Monterroso
"Satisfied with Jaqui's service and attention. She gave me the best prices and was very friendly. More people like her in customer service!"
We responded:
"Nallely, thank you for your wonderful feedback! I'm glad you were satisfied with my service and prices. Your kind words motivate me to keep providing great customer service. If you need anything else, feel free to reach out! - Jacquline Fitzgibbon"
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Iris Rodriguez

March 26, 2025

5  out of  5
rating by Iris Rodriguez
"No suelo dar reseñas para ningún tipo de compañía, persona, empresa, realmente quiero compartir mi experiencia al buscar información y encontrar la mejor solución a mis Aseguranza y pólizas. Aquí encontrarás las mejores opciones en cuanto a tu presupuesto y la mejor calidad en atención al cliente. Agradezco su trabajo y el apoyo brindado…"
We responded:
"¡Muchas gracias por compartir tu experiencia! Nos alegra saber que encontraste las mejores opciones para tus necesidades de aseguranzas. Apreciamos tus amables palabras sobre nuestro servicio al cliente. ¡Estamos aquí para ayudarte siempre que lo necesites! - Jacquline Fitzgibbon"