Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of grecin pompa

grecin pompa

June 20, 2025

5  out of  5
rating by grecin pompa
"Para Silvia.Se la recomiendo a todo el que esté buscando un seguro con State Farm.tiene buen trato,explica todo bien detallado y sobre todo para los latinos que no hablan english.habla español.10 de 10"
We responded:
"¡Muchas gracias por tu recomendación! Nos alegra saber que Silvia te brindó un excelente servicio y que pudo explicarte todo en detalle en español. Valoramos mucho tu confianza en nosotros y estamos aquí para ayudar a todos, especialmente a nuestra comunidad latina. ¡Esperamos poder ayudarte nuevamente en el futuro! -Jacquline Fitzgibbon"
Profile photo of Santiago Guerrero

Santiago Guerrero

June 20, 2025

5  out of  5
rating by Santiago Guerrero
"Es una persona muy amable y un servició muy bueno gracias"
We responded:
"¡Muchas gracias por tus amables palabras! Me alegra saber que has tenido una buena experiencia con nuestro servicio. Siempre estoy aquí para ayudar y me encanta poder asistir a nuestros clientes. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarme. ¡Aprecio mucho tu apoyo!"
Profile photo of Brandon's All Around The House

Brandon's All Around The House

June 20, 2025

5  out of  5
rating by Brandon's All Around The House
"Mackenzie was super helpful and explained everything clearly so I could understand! She was nice and helped me find the perfect option for my business! Brandon’s All Around The House HIGHLY recommends working with her to find the insurance you’re looking for! You won’t be disappointed! Thanks again, Brandon"
We responded:
"Brandon, thank you for the awesome review! We’re so glad to hear that Mackenzie was able to help you find the perfect insurance for your business. We appreciate your recommendation and hope to work with you again in the future. Don’t hesitate to reach out if you need anything else! -Jacquline Fitzgibbon"
Profile photo of Donald Jordan

Donald Jordan

June 20, 2025

5  out of  5
rating by Donald Jordan
"I have had exceptional customer service throughout the year with Jacquline Fitzgibbon and the entire team at State Farm, could not recommend them more for any potential clients."
We responded:
"Donald, thank you for your wonderful review! It truly warms my heart to hear that you’ve had such a positive experience with my office. Building strong relationships with our clients is what we’re all about, and your support means everything to us. If there’s ever anything you need or if you just want to chat, don’t hesitate to reach out. We’re here for you, and we appreciate you being part of our State Farm family! -Jacquline Fitzgibbon "
Profile photo of Ruth Henderson

Ruth Henderson

June 19, 2025

5  out of  5
rating by Ruth Henderson
"Sylvia was super helpful in getting my car insurance set up! She made it very easy and helped me figure out what plan would be best for my situation. Couldn’t recommend her more! Thanks again!"
We responded:
"Ruth, thank you so much for your fantastic review! I'm thrilled to hear that Sylvia was able to assist you in getting your car insurance set up and that she made the process smooth for you. We strive to provide personalized service to ensure our clients find the best plans for their needs. If you ever have any questions or need further assistance, don’t hesitate to reach out. We truly appreciate your recommendation and look forward to serving you in the future! -Jacquline Fitzgibbon"
Profile photo of Margaret Toppel

Margaret Toppel

June 19, 2025

5  out of  5
rating by Margaret Toppel
"Very responsive and I was pleased with the support."
We responded:
"Margaret, thank you for your kind words! I'm glad to hear that you were pleased with the support you received. We always aim to be responsive and provide the best service possible. If you ever need anything in the future, please feel free to reach out. We’re here to help! - Jacquline Fitzgibbon"
Profile photo of Yehuda Mckay

Yehuda Mckay

June 17, 2025

5  out of  5
rating by Yehuda Mckay
"From the beginning, the agent was prepared! I was putting off shopping for better insurance, as there were some tickets that kept making it impossible to get an accurate quote. But that was no problem in this case. No pushy sales gimmicks, the care was genuine, and I was able to get better coverage for less than I was paying. My agent even mentioned affordable options, some of which I took, and others I declined. They were timely, and clear about appointments. Can't say thank you enough!!"
We responded:
"Yehuda, thank you so much for taking the time to share your wonderful experience! We’re thrilled to hear that our office was able to assist you with your insurance needs in such a positive way. It’s great to know that you felt no pressure during the process and that you were able to find better coverage at a more affordable rate. Your satisfaction is our top priority, and we truly appreciate your kind words about our office's genuine care and clarity. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help! - Jacquline Fitzgibbon"
Profile photo of Jennie Marlow

Jennie Marlow

June 16, 2025

5  out of  5
rating by Jennie Marlow
"Wow! What incredible service I received from MacKenzie!! So professional, so helpful. No hard sell. Came up with the perfect policy for my needs in both Auto and Homeowners. Saved a pile of money too. Can't recommend them highly enough."
We responded:
"Jennie, thank you so much for your awesome review! I'm so glad to hear that MacKenzie took great care of you and helped find the perfect policies for your auto and homeowners' insurance. It’s fantastic that you also saved money in the process! We really appreciate your recommendation. If you ever need anything else or have questions down the road, just give us a shout. We’re always here to help! - Jacquline Fitzgibbon"
Profile photo of Soji Denloye

Soji Denloye

June 14, 2025

5  out of  5
rating by Soji Denloye
"Sylvia was prompt and very helpful"
We responded:
"Soji, thanks for the nice review! We're stoked to hear that Sylvia was prompt and helpful. We appreciate you taking the time to share! - Jacquline Fitzgibbon"
Profile photo of Jeff Barnes

Jeff Barnes

June 13, 2025

5  out of  5
rating by Jeff Barnes
"MacKenzie Thompson helped to setup my auto insurance for myself and my sister. She is professional and charming to work with. She worked with my own personal situation with absolute patience and consistent responsiveness. MacKensie was able to get my sister a monthly payment that is 1/3 of her payment with her previous insurance. She was also able to get me a very reasonable monthly payment despite my new driver status. I would absolutely recommend anyone to work with MacKenzie Thompson to evaluate a quote, as well as setup their insurance with State Farm."
We responded:
"Jeff, thanks for the awesome review! I'm happy to hear that MacKenzie was able to help you, and your sister find great insurance options. We really appreciate your recommendation! If you ever need anything else, just give us a shout. We’re here to help! -Jacquline Fitzgibbon"
Profile photo of Martha

Martha

June 13, 2025

5  out of  5
rating by Martha
"Gracias Silvia😊 da un excelente servicio al cliente Estoy muy contenta de pertenecer a state Farm Insurance,todo muy bien explicado,por todo el apoyo que da al cliente,muchas Gracias 😊Bendiciónes!"
We responded:
"¡Hola Martha! 😊 ¡Muchas gracias por tus amables palabras! Nos alegra saber que estás satisfecha con el servicio que has recibido. En Jacquline Fitzgibbon State Farm, nos esforzamos por ofrecer un apoyo excepcional a nuestros clientes y es gratificante saber que hemos cumplido con tus expectativas. Si necesitas algo más o tienes alguna pregunta, no dudes en contactarnos. ¡Te deseamos muchas bendiciones! - Jacquline Fitzgibbon"
Profile photo of garreth henderson

garreth henderson

June 12, 2025

5  out of  5
rating by garreth henderson
"Edith was very helpful in helping me get health and life insurance! She was very knowledgeable about what I needed and was able to answer any questions I may have had!"
Profile photo of Nate Tofte

Nate Tofte

June 11, 2025

5  out of  5
rating by Nate Tofte
"Responsive, extremely helpful, friendly…overall every experience I have had has been A+++! Highly recommend."
We responded:
"Nate, thank you for your wonderful review! I’m glad to hear that you’ve had such positive experiences with our office. We aim to provide helpful and friendly service, and your recommendation means a lot. If you ever need assistance in the future, please don’t hesitate to reach out. -Jacquline Fitzgibbon"
Profile photo of Carole Strong

Carole Strong

June 11, 2025

5  out of  5
rating by Carole Strong
"I could not be more impressed with the customer service from State Farm. It’s very stressful when your car is stolen and they have taken every step to make sure that the process is as stress-free as possible."
We responded:
"Carole, thank you for your kind words. I’m glad to hear that our office was able to support you during such a stressful time. We strive to make the claims process as smooth as possible for our customers, and your feedback is greatly appreciated. If you need anything else in the future, please don’t hesitate to reach out. - Jacquline Fitzgibbon"
Profile photo of Jordyn Monk

Jordyn Monk

June 11, 2025

5  out of  5
rating by Jordyn Monk
"I spoke with MacKenzie and she was amazing! Made things very quick and easy so I could get renters insurance for my new apartment. She was friendly, to the point, and efficient!"
We responded:
"Jordyn, thank you for your kind words! I’m glad to hear that MacKenzie was able to help you with your renter's insurance and that the process was quick and easy for you. She truly is a gem, and it’s great to know her friendly and efficient approach made a difference. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Wishing you all the best in your new apartment! -Jacquline Fitzgibbon"
Profile photo of Patti Blake

Patti Blake

June 9, 2025

5  out of  5
rating by Patti Blake
"Very helpful!"
We responded:
"Patti, thank you so much for your kind words! I’m glad to hear you found our team helpful. We’re always here to assist you, and we look forward to serving you again soon! -Jacquline Fitzgibbon"
Profile photo of chapman kuykendall

chapman kuykendall

June 9, 2025

5  out of  5
rating by chapman kuykendall
"Very kind people and quick service!"
We responded:
"Thank you for your kind words! We're glad you enjoyed our quick friendly service. We look forward to seeing you again soon! -Jacquline Fitzgibbon"
Profile photo of Rebecca Hall

Rebecca Hall

June 9, 2025

5  out of  5
rating by Rebecca Hall
"Mackenzie was really patient with my hectic life and called when it worked for me. She explained the differences in my current policy and the one offered by State Farm. The transition was made easy by emailing the information I would need to collect ahead of time so the small window of time I had to swap policies was smooth and efficient over the phone with her. Also, her very pleasant and laid back personality helped me feel like I wasn’t a number."
We responded:
"Rebecca, I really appreciate you taking the time to share your experience! I'm thrilled to hear that MacKenzie was able to accommodate your busy schedule and make the transition easy for you. She truly goes above and beyond to build relationships with our clients, and I’m so glad her friendly approach made you feel valued. If you ever need anything else, don’t hesitate to reach out. We’re here for you! - Jacquline Fitzgibbon"
Profile photo of Ruth Miller

Ruth Miller

June 5, 2025

5  out of  5
rating by Ruth Miller
"I love that a “Real Person” just called me to tell me that a rate reduction, that we had discussed, went thru!"
We responded:
"Ruth, thank you for your kind words! I'm thrilled you appreciated the personal touch in our communication about your rate reduction. If you have any more questions or need assistance, feel free to reach out. We're here to help! - Jacquline Fitzgibbon"
Profile photo of B Z

B Z

June 4, 2025

5  out of  5
rating by B Z
"Sylvia was not only an absolute pleasure to talk with - we laughed together & really just hung out, i mean when you’re on the phone for more than ten minutes navigating insurance, it makes a world of difference - she was able to find me the options that truly benefitted me and fit my budget. She’s followed up and I know we’ll pick up right where we left off anytime something comes up. I wasn’t eager to switch insurance providers, as I had been a loyal 10+ year customer with a competing company, but I can honestly say it was the best decision. Thank you!"
We responded:
"Wow, thank you for your heartfelt review! I’m happy to hear that Sylvia made your experience not just productive, but also a fun one. I appreciate you trusting our team and giving us the opportunity to earn your business after being with another company for so long. It means a lot! We're here to ensure you feel supported every step of the way, so don’t hesitate to reach out if you need anything. Thanks again for sharing your experience, and we look forward to continuing to serve you! - Jacquline Fitzgibbon"
Profile photo of jesus soto

jesus soto

May 31, 2025

5  out of  5
rating by jesus soto
"She is so professional, thank you Jacqueline . You really help me."
We responded:
"Jesus, thank you for your kind words! I’m glad we could help you. If you need anything else, please don’t hesitate to reach out. I'm here for you! -Jacquline Fitzgibbon"
Profile photo of Lacey Waldon

Lacey Waldon

May 31, 2025

5  out of  5
rating by Lacey Waldon
"Jacquline and her staff are extremely friendly, approachable, and responsive. I have both personal and business insurance through her office and couldn't be happier. She goes the extra mile to review coverage, answer questions, and look out for her clients' best interest. I feel well taken care of!"
We responded:
"Thank you, Lacey, for your kind words! It truly means a lot to me and my team to know that you feel well taken care of. We are dedicated to providing the best service possible, and it’s wonderful to hear that our efforts to go the extra mile are appreciated. If you ever have any more questions or need assistance, please don’t hesitate to reach out. We’re always here for you! - Jacquline Fitzgibbon"
Profile photo of Juan Manuel Balam Najera

Juan Manuel Balam Najera

May 30, 2025

5  out of  5
rating by Juan Manuel Balam Najera
"Gracias por el excelente servicio"
We responded:
"Hola! Muchas gracias por tus amables palabras. Nos alegra saber que disfrutaste de nuestro servicio. Siempre estamos aquí para ayudarte y esperamos verte de nuevo pronto. ¡Saludos! -Jacquline Fitzgibbon"
Profile photo of Seth Tease

Seth Tease

May 30, 2025

5  out of  5
rating by Seth Tease
"Manana has been great to work with! Highly recommend."
We responded:
"Seth, thank you for the review! We're happy to hear you enjoyed working with Manana. We really appreciate the recommendation! Let us know if you need anything else! -Jacquline Fitzgibbon"
Profile photo of Breeah Houston

Breeah Houston

May 28, 2025

5  out of  5
rating by Breeah Houston
"MacKenzie is awesome !! The whole staff is full of smiles and positivity love seeing them. They also saved me a bunch of money, so if you want good vibes and to save money go to them !"
We responded:
"Breeah, thank you so much for your kind words! We're thrilled to hear that you had a great experience with MacKenzie and the team. Our goal is to create a positive environment while providing you with the best value. We appreciate your support and look forward to seeing you again soon! 😊 - Jacquline Fitzgibbon"