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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelsey Zahneis

Kelsey Zahneis

February 28, 2026

5  out of  5
rating by Kelsey Zahneis
"Sylvia was friendly, fast, and got me a great monthly rate! I highly recommend going with her as a representative 💕"
We responded:
"Kelsey, we really appreciate your wonderful feedback! We're happy to hear that Sylvia provided you with friendly, fast service and helped you secure a great monthly rate. If you ever need anything else, don't hesitate to reach out. -Jacquline Fitzgibbon"
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Manuel Chuc

February 18, 2026

5  out of  5
rating by Manuel Chuc
"Silvia exlente atencion"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que Silvia te brindó una atención excelente. Agradecemos tu comentario y esperamos poder atenderte nuevamente pronto. -Jacquline"
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Joan Husman

February 18, 2026

5  out of  5
rating by Joan Husman
"I feel very fortunate to have met Jacquline Fitzgibbon, State Farm Agent in Hillsdale, Oregon. From the very beginning of our interview, I realized how thoroughly knowledgeable of all the details and complexities of the many varied Policys they offer. Their office was warm and inviting.....quickly responsive, and trustworthy. I know that Jacquline will take care of all my needs, with precise accuracy, timing, and clarity.. I highly recommend her and look forward to working with her. You will be, too. THANK YOU, Jacquline!"
We responded:
"Joan, thank you so much for your wonderful review! I’m truly grateful for your kind words and happy to hear that you felt supported and well-informed throughout the process. It’s my priority to provide clear, accurate, and timely service, and I look forward to continuing to take care of all your insurance needs. I truly appreciate your trust and recommendation—thank you! - Jacquline Fitzgibbon"
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Itzel Solis

February 5, 2026

5  out of  5
rating by Itzel Solis
"The staff has great customer service skills and they have agents that speak Spanish. They took the time to listen to my needs and gave me best prices I could possibly get for car and home insurance. I highly recommend them."
We responded:
"Itzel, thank you so much for your kind words! We're thrilled to hear that our team provided excellent customer service and that our Spanish-speaking agents were able to assist you effectively. We always strive to understand our clients' needs and offer the best possible prices. Your recommendation means a lot to us! If you ever need anything else, we're here to help. -Jacquline Fitzgibbon"
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Robert Bowman

January 24, 2026

5  out of  5
rating by Robert Bowman
"My wife and I have been with State Farm for many years. When my we switched agents to Jacquline, the first thing she wanted to do was meet with us in person to review all of our policies. It had been a number of years since a thorough review of our policies was done, so we were more than willing to discuss them. Jacquline was extremely professional and friendly. We spent over an hour discussing possible changes to our policies as well as things to do in Portland (my wife and I moved here 2 ½ years ago). If you are looking for a kind and courteous agent who looks out for your best interest, I would highly recommend Jacquline."
We responded:
"Robert, thank you so much for the kind words! It was such a pleasure meeting you and having the chance to go over your policies together. I’m really happy I could help and even share a few Portland tips along the way! Your trust means a lot to me, and I’m always here if you ever have questions or need anything. Looking forward to staying in touch! - Jacquline Fitzgibbon"
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Frank Osa She

January 23, 2026

5  out of  5
rating by Frank Osa She
"Muy profesional y efectiva,con rapidez y fluidez,buena atencion en ingles y en español.Solucionan los problemas al 100% con un magnífico trato y atencion.Los recomiendo a este magnífico equipo"
We responded:
"Muchas gracias por tu maravillosa reseña. Nos alegra saber que encontraste nuestro servicio profesional, eficiente y bilingüe. Brindar soluciones efectivas con una excelente atención es nuestra máxima prioridad. Agradecemos mucho tu recomendación y esperamos poder ayudarte nuevamente en el futuro. - Jacquline Fitzgibbon"
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Sherold Barr

January 22, 2026

5  out of  5
rating by Sherold Barr
"Jacquline was super helpful to us as we reviewed our insurance policies. She gave us additional information we hadn’t thought of. I highly recommend her for anyone looking for an insurance agent."
Profile photo of Lumes

Lumes

January 22, 2026

5  out of  5
rating by Lumes
"I had a wonderful experience working with Manana at Jacquline Fitzgibbon’s State Farm office. She was very friendly, helpful, patient, and got back to me quick on changes and adding another car to our policy. She made the whole process easier and painless. I really hope to work with her again in the future. Highly recommend!"
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Anne Richardson

January 20, 2026

5  out of  5
rating by Anne Richardson
"i have worked with Jacquline's agency for over a year now and appreciate their attention to detail and prompt follow-up. i most recently worked with Jessica Gamblin to secure health insurance and she was excellent in explaining different options and, again, following up with any concerns i had. plus they are kind folks!"
We responded:
"Anne, thank you so much for your kind words and continued trust in our agency! We're thrilled to hear that Jessica provided excellent support and clear explanations to help you navigate your health insurance options. Our team takes pride in being attentive and responsive, and it's wonderful to know that it made a difference for you. We truly appreciate your feedback and look forward to continuing to assist you in the future! -Jacquline Fitzgibbon"
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A'Nia Baker

January 17, 2026

5  out of  5
rating by A'Nia Baker
"Sylvia has been such a great help with customizing my policy! She is amazing!"
We responded:
"A'Nia, we truly appreciate your wonderful feedback! We're thrilled to hear that Sylvia provided you with excellent support in customizing your policy. If you need any further assistance, feel free to reach out! - Jacquline Fitzgibbon"
Profile photo of Azucena Hernandez

Azucena Hernandez

January 16, 2026

5  out of  5
rating by Azucena Hernandez
"Muy buena agente. Nos ayudó mucho, recomendada"
We responded:
"Azucena, Muchas gracias por tu comentario y recomendación. Nos alegra saber que te pudimos ayudar. ¡Estamos aquí para lo que necesites! -Jacquline Fitzgibbon"
Profile photo of Neisser G BALLESTEROS

Neisser G BALLESTEROS

January 14, 2026

5  out of  5
rating by Neisser G BALLESTEROS
"Una muy buena experiencia, siempre muy amable y muy atenta"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia fue muy buena y que nuestro equipo fue amable y atento contigo. Esperamos verte de nuevo pronto. ¡Saludos! -Jacquline"
Profile photo of Savanah Tidwell

Savanah Tidwell

January 13, 2026

5  out of  5
rating by Savanah Tidwell
"About a month ago I switched from progressive to State Farm insurance. When doing so I spoke to Sylvia who advised me also on getting renters insurance. I didn’t think I really needed it but she did explain to me all the benefits and I didn’t end up adding the lower amount renters insurance. Well unfortunately on jan.3 my house burnt down taking my car with it. I am so thankful for this insurance company and everything they have done to help me through this process. Quick, friendly and efficient. As well as have so many other resources to help you through difficult times. This is probably my forever instance company at this point."
We responded:
"Savanah, thank you so much for sharing your experience and kind words. We’re truly sorry to hear about the loss you’ve endured, but we’re grateful that Sylvia and our team were able to support you during this difficult time. It means a lot to know that our efforts to provide quick, friendly, and efficient service have made a positive difference. We’re honored to be your trusted insurance company and are here for you whenever you need us. Please don’t hesitate to reach out anytime. -Jacquline Fitzgibbon "
Profile photo of Elizabeth Prairie

Elizabeth Prairie

January 13, 2026

5  out of  5
rating by Elizabeth Prairie
"I had a wonderful experience working with Manana at Jacquline Fitzgibbon’s State Farm office. She was so friendly, patient, and helpful while moving our existing policy to Oregon and adding another car. The whole process felt easy, and honestly, it felt like I was on the phone with a friend who just happened to be helping me with my auto insurance. Her customer service alone is the reason I decided to continue with State Farm, and I really hope to work with her again in the future. Highly recommend!"
We responded:
"Elizabeth, thank you so much for your kind words! We're thrilled to hear that Manana provided such friendly, patient, and helpful service while assisting with your policy move and adding a vehicle. Creating an easy and comfortable experience for our customers is our top priority, and it’s wonderful to know you felt like you were working with a friend. Welcome to Oregon! We truly appreciate your recommendation and look forward to serving you again in the future! -Jacquline Fitzgibbon"
Profile photo of Nadia

Nadia

January 9, 2026

5  out of  5
rating by Nadia
"Elliot with Jacquline Fitzgibbon State Farm office — This was my very first time getting insurance, and Elliott truly made the entire experience stress-free and easy to understand. He never rushed me and took the time to explain everything thoroughly, even going over details multiple times without ever making me feel uncomfortable or overwhelmed. His patience, professionalism, and pleasant attitude made a process that felt intimidating at first feel simple and manageable. He answered every question I had with clarity and care, and I genuinely felt supported every step of the way. If I could, I would give him 1,000 stars for the outstanding service he provided. I couldn’t have asked for a better first experience. Thank You Elliot!🥳"
We responded:
"Nadia, thank you so much for your kind and detailed review! We’re thrilled to hear that Elliot made your first insurance experience stress-free and easy to understand. Providing patient, clear, and supportive service is exactly what we strive for, and it’s wonderful to know Elliot delivered that for you. We’ll be sure to share your generous praise with him—it means a lot! If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing to do business with our office! - Jacquline Fitzgibbon "
Profile photo of Sally (Stargazerah)

Sally (Stargazerah)

January 1, 2026

5  out of  5
rating by Sally (Stargazerah)
"My partner spoke with Sylvia about her life insurance policy renewal and was helped every step of the way. Professional, polite and went above and beyond."
We responded:
"Sally, thank you so much for sharing your experience! We’re really happy to hear that Sylvia was there for your partner every step of the way, providing professional and thoughtful support with the life insurance. It means a lot to us to know she made the process easier. Please don’t hesitate to reach out if you ever need anything else! -Jacquline"
Profile photo of Rebecca Bray

Rebecca Bray

January 1, 2026

5  out of  5
rating by Rebecca Bray
"Sylvia went above and beyond to resolve my concerns and offered immediate solutions. Can’t say thank you enough for helping"
We responded:
"Rebecca, thank you for your wonderful feedback! We're glad to hear that Sylvia was able to address your concerns and provide immediate solutions. We appreciate your kind words and are always here to support you whenever you need us. -Jacquline"
Profile photo of Greg Kozawa

Greg Kozawa

January 1, 2026

5  out of  5
rating by Greg Kozawa
"Sasha was very helpful with my business insurance renewal. She made the effort to get everything done in a timely manner. Thank you so much for the help and attention to detail!"
We responded:
"Greg, thank you so much for your kind words! We're happy to hear that Sasha was able to assist you promptly and with great attention to detail. Your business means a lot to us, and we're always here to help with your insurance needs. Thanks again for choosing us! -Jacquline"
Profile photo of Maeve Crothers

Maeve Crothers

December 31, 2025

5  out of  5
rating by Maeve Crothers
"Great experience, super helpful and patient!"
We responded:
"Maeve, thank you for your thoughtful feedback! We're glad our team could provide the patience and support you needed. It means a lot to us to know your experience was positive, and we’re here anytime you need assistance. -Jacquline"
Profile photo of Phillip Smith

Phillip Smith

December 29, 2025

5  out of  5
rating by Phillip Smith
"Sylvia Munguia was awesome. She helped me find everything that i needed to get insured for the lowest price. Thank u Sylvia!"
We responded:
"Phillip, thank you so much for your kind words! We're thrilled to hear that Sylvia provided you with excellent service and helped you find the best insurance options at the lowest price. We appreciate your feedback and look forward to assisting you again in the future! -Jacquline"
Profile photo of Matthew Labadie

Matthew Labadie

December 23, 2025

5  out of  5
rating by Matthew Labadie
"I called to get information regarding the condominium I am selling and the car I might be selling. The procedures and options explained to me were understandable and timely."
We responded:
"Matthew, Thank you for your kind feedback! We're glad to hear that our team provided clear and timely information regarding your condominium and car insurance. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! -Jacquline"
Profile photo of Bob Smith

Bob Smith

December 20, 2025

5  out of  5
rating by Bob Smith
"Sasha was the person that responded to my OL review. I wasnt expecting a reply, but got one. She was very informitive, helpful & patience with my concerns. I will be visiting with her soon to assist me in setting up a State Farm app on my phone."
We responded:
"Bob, thank you so much for your kind words! We're really happy Sasha was able to help and provide the information you needed. We're happy to assist you with setting up the State Farm app and look forward to your visit. If you need anything else, please don't hesitate to reach out! - Jacquline"
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David Goldstein

December 18, 2025

5  out of  5
rating by David Goldstein
"Sylvia was very responsive, clear, and helpful. Thank you!"
We responded:
"David, thank you so much for your kind words! We're delighted to hear that Sylvia was responsive, clear, and helpful. We appreciate your feedback and look forward to assisting you again in the future! - Jacquline"
Profile photo of Allici Davies

Allici Davies

December 16, 2025

5  out of  5
rating by Allici Davies
"Manana was absolutely wonderful! She was so kind, super duper helpful, and took the time to answer all of my questions without ever making me feel rushed. I couldn’t have asked for a better experience."
We responded:
"Allici, thank you so much for your kind words! We’re so happy you chose our office to do business with and thrilled to hear that Manana provided you with such a wonderful and helpful experience. It’s our goal to make every interaction positive and unrushed, and we’re glad she was able to do that for you. We appreciate your feedback and look forward to serving you again! -Jacquline"
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Kenny Pugh

December 13, 2025

5  out of  5
rating by Kenny Pugh
"Excellent customer service from, Manana. Thank you."
We responded:
"Kenny, thank you for your kind feedback! We’re glad Manana was able to provide you with excellent service. If you need anything else, feel free to reach out! - Jacquline"